Kind Words From Clients

I would never be able to manage without her and I am not sure many other people would manage the huge amounts of admin associated with running a practice in such a competent, efficient and organised way whilst also understanding the need for confidentiality, sensitivity and professionalism at all times. She grasps things so quickly and has bought calmness and organisation to my business.

Jodie Mainstone, Mainstone Counselling

 I run a busy counselling practice and was feeling overwhelmed with moving my practice online in anticipation of a permanent move abroad. I was recently introduced to Kim, who has managed the logistics of my move calmly, one step at a time, developing professional paperwork for my clients which can be signed electronically. She has also helped me to transition to Power Diary to manage my notes, scheduling and payments. Kim now runs all my admin and I concentrate on what I enjoy most – working with clients. I now feel 100% ready to make the move in the next few months.

Elaine Tarsh, Radlett Counselling

I have been working with Kim at Virtually Irreplaceable since Oct 2020. I was keen to have the right set-up for my practice in order to reduce the time spent on administrative work. Kim not only did that, but also patiently supported me in getting me familiar with my new environment. She has helped me set up my virtual office, organizing my paperwork and work processes securely online. It's really reassuring to work with someone so very familiar with the platforms and software. In addition, Kim's experience with the issues and concerns of therapists really comes through, so that the setup is a pain-free and efficient process. Many thanks to Kim and team!

 Li-Hsien Lim, Listening Counsellor

My business genuinely could not function without Kim. When we first started working together, she put in place systems and processes that I didn’t even know existed – programs that enable my business to run much more efficiently, and she did it with such ease and continues to make sure everything is running smoothly.

I suppose that would be the job of any VA but Kim is so much more than that. I see her more as my Business Integrator. The things I’m thinking of for my own business, are the kinds of things she’s thinking about and giving me ideas for. She’s not just in the background simply doing the tasks I ask her to do – she’s innovative, business-savvy and on the ball with everything.

Nothing goes past her. She’s never forgotten anything that needs to be done. As someone who is quite organised and somewhat of a control freak myself, Kim has made it possible for me to relinquish control on so many aspects of my business, which enables me to focus on the things that I want to spend my time on. I’m so grateful that I met Kim and that she is part of my business and more than that, that she is now my friend, too. If you are looking for someone to help build your business, you honestly could not find anyone better.

Lauren Vaknine, Lauren Vaknine Coaching